What makes Dr. Shepard different than any other dentist I could visit?
There are several things that set Dr. Shepard apart. First is his commitment to providing state-of-the-art dental care. He has trained extensively at the Las Vegas Institute for Advanced Dental Studies to enhance his skills in neuromuscular and aesthetic dentistry.
Dr. Shepard is also committed to helping his patients have the best dental experience possible. He and his staff truly care about their patients. People from all over the city have come to Dr. Shepard for their dental treatments, drawn not only by his expertise but also by the friendly, personable atmosphere of his office.
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How can I make my smile look better?
There are many ways that we can help you can enhance your smile. Whitening is one of the fastest and easiest. Until you’ve experienced it for yourself, you won’t believe how a lighter, brighter smile can transform your whole face and give you a lift!
In our office we use the Zoom 2 system for advanced whitening. Give us a call today to find out how Zoom 2 can bring out the best in you!
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I’ve heard that my oral health can affect my entire body. Is this true?
Yes, researchers are finding many connections between problems with the teeth and gums and systemic diseases. For example, the bacteria that causes periodontal disease seem to be linked to conditions such as diabetes, heart disease and even low birth weight babies. The scientific evidence is showing that keeping your teeth and gums healthy is essential to maintaining optimal overall health.
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What payment options do you offer?
We accept cash, check, and credit cards. We also offer extended payment programs through CareCredit. Many of these programs allow you to make interest free payments over a period of time so you can get the dental care that you want at an affordable cost.
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Can I contact Dr. Shepard in an emergency?
Yes. If you have a dental emergency, please call our office and listen to the message on the answering machine to get the number to call Dr. Shepard at home.
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What is your “Smile Reminder” program?
 When you have a dental appointment coming up, we send a smile reminder to your email address and/or a text message to your cell phone. All you have to do to confirm your appointment is hit the “reply” button.
Our patients tell us they appreciate the reminder - and the fact that they don’t have to answer one more phone call!
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What happens if I don’t like the way my smile comes out?
We can truly say that we’ve never had a patient who isn’t much happier with their new smile than with their old one—and most of our patients love the way they look after their dental treatments are complete!
That’s mainly because we do everything we can before starting treatment to ensure that you will be happy with the final result. Dr. Shepard will sit down and discuss your options with you; he’ll listen carefully to what you want before drawing up his suggestions for treatment. We’ll also do a cosmetic wax model of your new smile before we begin so that you can have a good idea of what your new smile will look like when we’re finished.
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Do you accept referrals?
We love them! The best compliment you can give us is the referral of your family, friends and neighbors to our office. We appreciate the confidence and trust you show in us.
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You’re not a member of my dental PPO. Does that mean you can’t treat me?
Although we are not listed as providers in any PPO, we can still provide treatment for you. Preferred providers are dentists who accept a fee structure provided by the insurance company. If you come to us, you’ll have a slightly larger co-pay, but you’ll also benefit from Dr. Shepard’s expertise and experience so that you’ll get the best possible care (and not only the minimal care that most insurers are willing to pay for).
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Do you accept my insurance?
We do accept all insurances except those from dental HMOs or dental capitation programs (where you must go to a participating dentist). We take assignments of benefits for all non-preventive dental procedures.
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